We take on the repetitive, resource-heavy, and complex work that consumes your team's time. By delivering operational excellence in these areas, we free your internal teams to concentrate solely on innovation, strategic growth, and client relationships, the functions that truly generate your revenue.

We are a comprehensive shared services provider, which goes beyond traditional BPO. We act as a Centre of Excellence (CoE), applying standardised best practices and continuous innovation to the entire lifecycle of your support functions, providing a holistic and strategic partnership, not just task-based outsourcing.

Our vision is to be the backbone of your sustained growth. We focus on continuous improvement, ensuring our services are always evolving to meet your changing market demands. We aim to be a long-term strategic partner that helps your business stay resilient and competitive for years to come.

We function as a comprehensive GCC Enabler by providing the essential support and infrastructure required to establish and rapidly scale a Global Capability Center.
We specialise in two core areas:
Accelerated Setup & Transition: We handle the time-consuming back-office essentials required for a GCC launch—from IT infrastructure and security compliance (leveraging our ISO 27001 certification) to setting up talent acquisition and HR management. This allows the parent company to achieve speed-to-market for their core function Optimised Service Delivery: We manage and standardise the non-core shared services (e.g., call centers, basic IT support, back-office processing). By taking these off the GCC's plate, we ensure the captive center can focus its resources and high-value talent entirely on its strategic mandate and high-end core functions.

Our team comprises seasoned professionals and subject matter experts across every vertical, from Certified Data Engineers to experienced HR compliance specialists. This deep, diverse expertise means you get specialised quality support immediately, without the time and cost of internal training.

Our commitment to quality is underpinned by our ISO 9001:2015 certification (by TÜV Rheinland) for Quality Management. This ensures that every process, from onboarding to service delivery, adheres to global standards for consistency, reliability, and continuous improvement across all your operations.

Security is non-negotiable. We hold the ISO 27001:2022 certification (by TÜV Rheinland) for Information Security Management. This globally recognised standard confirms that we have robust security protocols, stringent data protection measures, and transparent governance in place to protect your sensitive information.

While our roots are in Thrissur, Kerala, our operations span 14 states across India, with a zonal office in Nagpur. This wide reach allows us to leverage diverse talent pools, maintain high service resilience, and effectively support clients across multiple geographies and time zones.

Our goal is to provide effortless operations, which means we minimise your management overhead. We establish clear Key Performance Indicators (KPIs), Service Level Agreements (SLAs), and reporting schedules upfront, allowing you to focus on the results rather than the detailed execution.

Established in 2017, our company was founded on the principle of leveraging the power of people and technology. Our leadership is driven by a purpose to build a just and fair society by empowering businesses with ethical, world-class support services.

Our client base is highly diverse, ranging from large financial institutions and listed companies to NGOs and emerging MSMEs. Our long-standing relationships include serving as the dedicated capability hub for a leading Small Finance Bank in Kerala for the past eight years.

Additionally, we proudly partner with industry leaders such as:

Financial & Brokerage: Federal Bank, Geojit, Canara HSBC Life Insurance, ESAF SFB, Sharekhan, Indel Money.

Retail: Cedar Supermarket.

Aviation: Cochin International Aviation Services Limited (CIASL).

Social & Education: Vedhik IAS Academy, NGOs, and Farmer Producer Organisations (FPOs).

This broad client roster demonstrates our proven ability to deliver excellence across highly regulated and diverse sectors.

We prioritise partnerships that directly enhance the value and innovation we deliver to our clients.

Our strategy focuses on:

Deepening Current Integration: We maintain strong, active partnerships with key enablers like Oracle Cloud, Kyndryl, GTech, and the Kerala Startup Mission. This ensures our shared services solutions are built on reliable, world-class technology and the latest regional innovation.

Expanding Global Presence: We are actively pursuing new alliances with influential technology and financial institutions to expand our offerings. Our commitment to global visibility is demonstrated by our participation in major international platforms, including GITEX Global 2025 (the largest global technology and AI summit) and the Global Fintech Festival.