Last Updated: 01-12-2025

Privacy Policy

GramPro Business Services (“Company”, “we”, “our”, “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our mobile applications, or engage with any of our business services.

By accessing our services, you agree to the practices described in this Privacy Policy.

1. Information We Collect

a) Personal Information

  • Name
  • Email address
  • Phone number
  • Business details
  • Address / Location
  • Payment information (processed via secure third-party gateways)
  • Any details provided through forms, inquiries, or service requests

b) Non-Personal Information

  • Browser details
  • Device type
  • IP address
  • Cookies and tracking data
  • Usage data related to website/app interactions

2. How We Use Your Information

  • Provide and maintain our services
  • Process your requests and manage your account
  • Improve user experience
  • Enhance our website/app functionality
  • Communicate updates, offers, and service-related information
  • Perform analytics and monitor usage
  • Ensure security and prevent fraudulent activities
  • Comply with legal obligations

3. Sharing of Information

We do not sell or trade your personal information.

We may share information only with:

  • Service providers (hosting, analytics, payment gateways, support)
  • Business partners helping deliver our services
  • Government authorities when legally required
  • Internal teams for business operations

All third-party partners are required to maintain strict confidentiality.

4. Cookies & Tracking Technologies

We may use cookies and similar technologies to:

  • Improve website functionality
  • Remember preferences
  • Analyze traffic
  • Deliver personalized content

You can control cookie preferences via your browser settings.

5. Data Protection & Security

We implement appropriate administrative, technical, and physical safeguards to protect your data. Although we strive for maximum protection, no method is 100% secure.

6. Data Retention

We retain your information only as long as necessary to:

  • Provide our services
  • Comply with legal obligations
  • Resolve disputes
  • Improve operations

Upon request, we can delete your stored information.

7. Your Rights

Depending on your region, you may have the right to:

  • Access your data
  • Request corrections
  • Request deletion
  • Withdraw consent
  • Object to processing
  • Request data portability

Contact us to exercise these rights.

8. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for their content or privacy practices.

9. Children's Privacy

Our services are not intended for individuals under 18. We do not knowingly collect data from minors.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be reflected on this page with an updated date.

11. Contact Us

GramPro Business Services

Email: contact@gramproindia.com

Phone: (+91) 487-2373001

Address: GramPro Business Services Private Limited
Corporate Office, Building No.: 19/672/1-3,
Ollukkara P O, Thrissur - Palakkad Road,
Thrissur - 680 655, Kerala.